LIFETIME WARRANTY
All our products come with a lifetime warranty. We pride ourselves in our high quality products and stand by our craftsmanship. If for any reason your product has become unsatisfactory, we will repair or replace the product free of charge.
HOW DOES THE EXCHANGE / REFUND PROCESS WORK?
For all exchanges and refunds- the order must be sent back to us. Exchanges in ring size, chain length or product- a replacement must be stated in a note along with the return.
Please see below for instructions.
How to send us back your product:
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If you have not opened the packaged order: Write "return to sender" on the packaging label and the USPS will mail it back to us with no additional charge to you. Once we receive the package we will refund you the full amount in the form of your original payment.
- If you have already received the item and the package has been opened: Please email us for a new shipping label. You may reuse the same packaging it arrived in if it is not damaged. However if it is damaged, you may need to purchase new packaging
Return Address:
The Collegiate Standard
138 W. Bonita Ave Suite #205
San Dimas CA 91773
- Please note that for orders shipped outside of the USA, you will be responsible to ship the item back to us, as we are not able to generate a return label from another country.
Return / Exchange
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